Terms of Service

Last updated: March 22, 2026

These Terms of Service ("Terms") govern your use of the HeyCMO service operated by HeyCMO ("we", "us", "our"). By using HeyCMO, you agree to these Terms.

1. Service Description

HeyCMO is an autonomous AI marketing agent that researches, creates, publishes, and optimizes marketing content on your behalf. The service includes AI-powered content creation, cross-channel publishing, engagement management, analytics, and self-optimization.

2. Account Registration

You must provide a valid email address to create an account. You are responsible for maintaining the security of your API key and account credentials. Notify us immediately of any unauthorized use.

3. Subscription and Payment

HeyCMO costs $99 per month, billed through Stripe
Your subscription renews automatically each month
You may cancel at any time through your Stripe billing portal
Upon cancellation, your agent stops running immediately
Your data is retained for 30 days after cancellation in case you reactivate
No refunds for partial months

4. Content Ownership

You own all content generated by HeyCMO for your brand. This includes blog posts, social media content, emails, carousels, reels, and any other marketing materials. We claim no ownership over content created for you.

5. AI-Generated Content Disclaimer

Content is generated by AI language models (OpenAI) and may contain inaccuracies
You are responsible for reviewing and approving content before publication
HeyCMO includes a human approval step — nothing publishes without your explicit approval
We are not responsible for the accuracy, legality, or appropriateness of AI-generated content
You should not rely on AI-generated content for legal, medical, or financial advice

6. Platform Connections

HeyCMO connects to your marketing platforms (Instagram, Google Analytics, WordPress, etc.) via OAuth through Composio. By connecting a platform, you authorize HeyCMO to read data from and publish content to that platform on your behalf.

7. Acceptable Use

You agree not to use HeyCMO to:

Publish illegal, harmful, or fraudulent content
Spam, harass, or mislead others
Violate any platform's terms of service (Instagram, LinkedIn, etc.)
Attempt to reverse-engineer, exploit, or abuse the service
Share your API key with unauthorized third parties
Use the service in ways that could harm our infrastructure or other users

8. Rate Limits and Fair Use

API access is rate-limited (60 requests per minute per customer). Automated workflows run on defined schedules. Excessive or abusive usage may result in temporary throttling or account suspension.

9. Service Availability

We strive for high availability but do not guarantee 100% uptime. The service depends on third-party providers (OpenAI, Composio, Stripe, hosting). Outages of these providers may affect service functionality. We will communicate known outages promptly.

10. Data Processing

Your data is processed as described in our Privacy Policy. By using HeyCMO, you consent to data processing by our third-party service providers as necessary to operate the service.

11. Limitation of Liability

To the maximum extent permitted by law, HeyCMO shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of the service.

Our total liability for any claim arising from the service shall not exceed the amount you paid us in the 3 months preceding the claim.

12. Indemnification

You agree to indemnify and hold HeyCMO harmless from any claims, damages, or expenses arising from your use of the service, content published through the service, or violation of these Terms.

13. Modifications

We may update these Terms from time to time. Material changes will be communicated via email at least 30 days before they take effect. Continued use of the service after changes constitutes acceptance.

14. Termination

We may suspend or terminate your account if you violate these Terms. You may terminate your account at any time by cancelling your subscription. Upon termination, your agent stops immediately and data is retained for 30 days.

15. Governing Law

These Terms are governed by the laws of the jurisdiction in which HeyCMO operates, without regard to conflict of law provisions.

16. Contact

For questions about these Terms: legal@heycmo.ai